Last Updated: 8/20/2026
Welcome to OpenFront. These Terms of Service ("Terms") govern your access to and use of our website at https://openfront.io, our game clients distributed via Steam, Crazy Games, and other platforms, and our Discord bot (collectively, the "Service"). The Service is provided by OpenFront Inc., a Delaware corporation ("OpenFront," "we," "our," "us"). By accessing or using our Service, you agree to be bound by these Terms.
You must be at least 13 years old to use our Service, or older if the law of your country requires a higher minimum age for the processing of your personal data. In the European Economic Area that minimum is 16 unless your country has set a lower age, which may be 13, 14, or 15.
By using the Service, you represent and warrant that you meet these age requirements and that you have the legal capacity to enter into these Terms. If we become aware that we have collected personal information from a user below the applicable minimum age, we will take reasonable steps to delete that information and terminate the account.
Our Service uses third-party authentication. Depending on how you access the Service, you may sign in using Discord or Steam. By accessing or using our Service, you authorise us to access certain account information from the provider you use to sign in, which may include your account ID, username, avatar, email address, and (in the case of Discord) your Discord server memberships.
Where you link more than one authentication provider to the same OpenFront account, actions taken under these Terms apply to that account however you access it.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
When using our Service, you agree not to:
OpenFront is a competitive multiplayer game and we take competitive integrity seriously. In addition to the conduct rules in Section 5, you agree not to engage in any of the following behaviours:
You may not use any username, clan tag, flag, custom pattern, or other identifier displayed in the Service that is hateful, harassing, discriminatory, sexually explicit, threatening, that glorifies violence or self-harm, that impersonates another person or entity (including OpenFront staff, moderators, or well-known players), that promotes illegal activity, or that is otherwise offensive. We reserve the right to force-rename accounts, remove or revoke cosmetic items, or suspend accounts at our sole discretion, with or without prior notice, where we consider an identifier to fall within this prohibition.
In any FFA mode, you may not coordinate with other players to gain a competitive advantage. Prohibited behaviour includes, without limitation:
In-game diplomacy — including truces, non-aggression, and betrayal — negotiated during the course of a single match using in-game mechanics is a normal part of OpenFront and is not prohibited. The prohibition in this section is directed at sustained, pre-arranged, or externally-coordinated play that defeats the purpose of an FFA mode.
You may not create, control, or use more than one account to participate in the same match, to manipulate matchmaking, to evade a ban or other moderation action, or otherwise to circumvent these Terms.
You may not engage in win-trading, account boosting, intentional losses ("throwing"), queue dodging, or any other behaviour designed to manipulate competitive rankings, leaderboards, tournament results, or matchmaking, whether for yourself or for another player.
You may not use, develop, distribute, or promote any cheat, bot, macro, automation tool, modified client, memory editor, packet manipulation tool, or any third-party software or technique that provides an unfair gameplay advantage or alters the intended behaviour of the game.
You may not knowingly exploit any bug, glitch, or unintended behaviour in the Service. Suspected bugs must be reported to us privately via our official GitHub repository or Discord server rather than exploited or publicly weaponised.
You may not engage in sustained behaviour intended to ruin the experience for other players, including griefing, spawn-camping in violation of mode rules, intentional AFK or idle play, chat spam, or coordinated harassment of specific players.
We may, at our sole discretion and with or without prior notice, take any of the following actions in response to a breach of these Terms, including the rules in this Section 6: issue a warning; temporarily suspend an account; permanently ban an account; force-rename an account; revoke, remove, or refuse to deliver cosmetic items; reset or remove statistics, ratings, or leaderboard entries; or take any other corrective action we consider appropriate.
Enforcement actions may apply across all accounts that we reasonably believe are controlled by, or operated on behalf of, the same person, and across all platforms on which OpenFront is distributed (including the website, Steam, Crazy Games, our Discord server, and our Discord bot). Severe violations — including but not limited to cheating, the use or distribution of unauthorised modifications, repeated offences after prior warnings, or any behaviour that endangers minors — may result in an immediate permanent ban without prior warning.
An enforcement action under this Section may also result in the loss of amounts paid and items purchased, as set out in Section 8.8.
If you believe an enforcement action against your account was made in error, you may contact us at appeals@openfront.io within 30 days of the action. We will review appeals in good faith but reserve the right to maintain or modify any enforcement action at our sole discretion.
We aim to respond to appeals within a reasonable period. Our decision concludes our internal appeals process. Nothing in this section affects any statutory rights you have as a consumer, or your ability to raise a complaint with a relevant regulator or dispute resolution body.
Some features of the Service are public by design. By using the Service, you acknowledge and agree that the following information may be displayed publicly to other users and to non-users (including on the Website, in-game, on Steam, on Crazy Games, in our Discord server, and on third-party sites or applications that display OpenFront data):
Your email address, Discord ID, IP address, payment information, and any other identifying or contact information that you have not chosen to display in-game will not be exposed publicly through this feature.
Display names remain subject to Section 6.1. We may force-rename, hide, or replace display names that breach that section, and we may retain a record of removed display names internally for moderation and enforcement purposes.
If you do not wish to have your historical display names shown publicly and would like to request that we display only your current name, please contact us at support@openfront.io. We will assess such requests on a case-by-case basis and reserve the right to decline where retention of historical names is necessary for moderation, anti-evasion, or anti-impersonation purposes.
Purchases made in or for the Service do not transfer ownership of any software, content, or virtual item to you. A Purchase grants you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the relevant feature, content, or Virtual Item within the Service, for as long as we make the Service available and subject to these Terms.
Purchases may be made either directly from us through the Website, or through a Platform such as Steam or Crazy Games.
Where a Purchase made through a Platform grants entitlements within the Service — including Subscription periods, Virtual Items, or account status — those entitlements are granted on the basis that the Purchase is completed and retained. If the Purchase is subsequently refunded, reversed, revoked, or charged back, we may remove the corresponding entitlements from your account, including any portion of a granted Subscription period that remains unused. This applies whether or not the entitlement has been used.
Prices shown to consumers in the United Kingdom and the European Economic Area include applicable VAT. In other territories, prices are displayed inclusive or exclusive of applicable taxes as indicated at the point of purchase. You are responsible for any taxes that apply to your purchase other than taxes on our income. We may change prices for future purchases and for Subscription renewals. Where a change affects a Subscription you already hold, we will give you notice before the change takes effect and you may cancel before renewal.
A Subscription renews automatically at the end of each billing period at the then-current price, until cancelled. You may cancel at any time through your account settings or, for Platform purchases, through the relevant Platform. Cancellation takes effect at the end of the current billing period; you retain access to Subscription benefits until then, and you will not be charged again. We do not provide refunds or credits for partial billing periods, for unused time, or for periods during which you did not use the Service, except where required by law or under Section 8.7 or 8.12.
If a renewal payment fails, we may retry the payment and may suspend Subscription benefits until payment succeeds. Repeated failure may result in cancellation of the Subscription.
Virtual Items have no monetary value outside the Service, cannot be exchanged for money or anything of value from us, and may not be sold, gifted, traded, or transferred except where the Service expressly provides a mechanism to do so. We may modify, replace, or discontinue Virtual Items where reasonably necessary to operate or balance the Service. Where a discontinuation materially deprives you of something you paid for, Section 8.12 applies.
If you are a consumer resident in the United Kingdom or the European Economic Area, you normally have a period of 14 days in which to withdraw from a contract for the supply of digital content, without giving a reason.
However, where you ask us to begin supplying that digital content immediately, you lose that right once supply has begun. By completing a direct purchase and expressly consenting at checkout, you request that we begin supplying the digital content immediately and acknowledge that you will lose your right to withdraw from the contract once supply has begun.
Where supply has not yet begun, you may withdraw by contacting us at the address in Section 21, and we will refund you within 14 days using the same payment method.
This section does not apply to Platform purchases (Section 8.2), where the Platform's own cancellation and refund process applies.
Outside the rights described in Section 8.6 and your statutory rights, refunds for direct purchases are at our discretion. We will always honour your legal rights, including your rights where digital content is not of satisfactory quality, not fit for a purpose you made known to us, or not as described.
Where we consider a discretionary refund request, we will generally decline it where the Purchase has been substantially used, where the request is made a significant period after purchase, where the account has been subject to an enforcement action under Section 6, or where the account has a history of prior refund or chargeback activity. Granting a refund on one occasion does not oblige us to grant one on any other occasion.
Refund requests for direct purchases should be sent to support@openfront.io and must be made from, or verifiably linked to, the account that made the Purchase. Refunds for Platform purchases must be requested through the relevant Platform, as set out in Section 8.2.
Where we suspend or terminate your access to the Service under Section 6 or Section 16 because you have breached these Terms:
Nothing in this section affects your statutory rights, or your right to appeal under Section 6.9. Where an enforcement action is reversed on appeal, we will restore any forfeited Subscription time and Virtual Items, or where restoration is not possible, refund the affected amount.
We operate a zero-tolerance policy in respect of fraudulent refund and chargeback activity.
If you believe you have been charged in error, you must contact us first at support@openfront.io. We will investigate in good faith and, where we agree the charge was made in error, we will refund it. Initiating a chargeback, payment dispute, or payment reversal with your bank or payment provider without first contacting us is a breach of these Terms. Where you initiate a chargeback or payment dispute, we may suspend the associated account while the dispute is resolved.
The following constitute fraudulent refund activity for the purposes of these Terms:
Where we determine, acting reasonably, that you have engaged in fraudulent refund activity, we may take any or all of the following actions immediately and without prior notice:
An account permanently banned under this section will not be reinstated. Where an account is banned under this section and an amount remains outstanding, we may require that amount and any associated fees to be settled in full before we will consider permitting you to use the Service again, and we are under no obligation to do so.
Enforcement action taken under this section is subject to the appeals process in Section 6.9. Nothing in this section restricts your right to seek a refund you are legally entitled to.
Section 8.9 does not apply where a payment was made using your payment method by a third party without your authorisation, and you report this to us promptly at support@openfront.io on becoming aware of it. In that case we will work with you and, where appropriate, with our payment provider to resolve the matter, and we will not treat you as having engaged in fraudulent refund activity.
You remain responsible for keeping your account credentials and payment method secure, and for Purchases made by a person you have permitted to access your account or payment method.
Where we take action under Section 8.9, we may retain a record of the account identifiers concerned for the purpose of preventing evasion of that action and preventing further fraudulent refund activity. That record is retained in accordance with our Privacy Policy and is limited to what is necessary for those purposes.
If we permanently discontinue the Service, or a paid feature or Subscription tier, other than following termination of your account for breach, we will give you reasonable notice where practicable and refund the unused portion of any prepaid Subscription on a pro-rata basis.
Where you participate in a creator, referral, or affiliate programme, that programme's terms apply in addition to these Terms. We may withhold or cancel commission, credits, or rewards that were generated through conduct breaching these Terms, including conduct falling within Sections 6.3, 6.4, and 6.5, and may terminate your participation in the programme.
We collect and process personal information as described in our Privacy Policy, which is incorporated by reference into these Terms. By using our Service, you consent to our data practices as described in our Privacy Policy, including our collection, use, and sharing of your information.
All content available through our Service, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of OpenFront or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you submit, post, or display on or through our Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, publicly display, and publicly perform your User Content in connection with operating and providing our Service.
You represent and warrant that you have all rights necessary to submit your User Content and to grant the licence above, and that your User Content does not infringe the intellectual property, privacy, or other rights of any third party and does not breach Sections 5 or 6 of these Terms.
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service. Where you have paid for a Subscription or feature that we discontinue, Section 8.12 applies.
We do not guarantee that our Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, nothing in these Terms affects your statutory rights, including your rights in respect of digital content that is not of satisfactory quality, not fit for purpose, or not as described.
Subject to the paragraph above, and to the maximum extent permitted by law, OpenFront and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Subject to the first paragraph of this Section, our aggregate liability for all claims relating to the Service will not exceed the greater of one hundred dollars ($100) or the total amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranty of any kind, whether express or implied. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
If you are a consumer, this Section does not affect your statutory rights, and applies only to the extent permitted by the law of your country of residence.
Your use of a third-party service through which you access OpenFront is also governed by that service's own terms and policies. Our Service does not override or modify any terms and conditions that govern your use of those services.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
A termination or suspension under this Section 16 may, at our sole discretion, extend to all accounts and platforms that we reasonably believe are controlled by, or operated on behalf of, the same person, and to associated cosmetic items, statistics, ratings, and leaderboard entries.
Section 8.8 sets out the effect of a termination or suspension for breach on Purchases, Subscriptions, and Virtual Items.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
If you are a consumer, you benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on those mandatory provisions. If you are a consumer resident in the United Kingdom or the European Economic Area, you may bring proceedings in respect of these Terms in the courts of your country of residence.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and OpenFront with respect to the Service and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the Service.
If you have any questions about these Terms, or about a purchase,
subscription, or refund, please contact us at:
support@openfront.io
To appeal an enforcement action, please contact:
appeals@openfront.io
OpenFront Inc.
c/o Paracorp Incorporated
2140 South Dupont Hwy
Camden, Kent County, DE 19934, United States