Privacy Policy

Last Updated: 5/11/2026

This Privacy Policy explains how OpenFront ("we," "us," "our") collects, uses, shares, and protects your personal information when you use our Service. It also sets out your rights in relation to your personal information and how to exercise them.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy should be read alongside our Terms of Service.

1. Who We Are

The data controller responsible for your personal information is:

OpenFront LLC
c/o Northwest Registered Agent, Inc.
2108 N Street, Suite N
Sacramento, CA 95816, United States
Email: [email protected]

Day-to-day operational support and certain processing activities are carried out on our behalf by Wicked Sick Limited (a company registered in England and Wales, company number 11117702), acting as our service provider.

If you are a resident of the European Economic Area or the United Kingdom, you can also contact our designated representative in the relevant region at [email protected].

2. Scope and Definitions

In this Privacy Policy, the following terms have the meanings given below:

"Service" means our website at https://openfront.io, our game clients (including those distributed via Steam, Crazy Games, and other platforms), and our Discord bot.
"Personal Data" means any information relating to an identified or identifiable individual.
"Player ID" means the unique, persistent identifier assigned to each account on our Service.
"Usage Data" means data collected automatically when you use the Service, such as IP address, device information, and match telemetry.
"You" and "your" mean the individual using the Service, or the legal entity on whose behalf such an individual is using the Service.

3. Information We Collect

3.1 Information you provide to us

Discord account information. When you sign in via Discord, we receive your Discord user ID, username, avatar, email address, and information about Discord servers you are a member of, in accordance with the permissions you grant via Discord.
Custom display names and cosmetic preferences. Names, flags, patterns, or other identifiers you choose to set in the Service.
Support and appeals correspondence. The content of any emails or messages you send to us, including bug reports, moderation appeals, and questions about your account.
Payment information. If you purchase items from our store, payment is processed by our payment processor (Stripe). We do not store full card details on our own systems; we receive limited transaction information such as order amount, currency, country of billing, and a transaction reference.

3.2 Information collected automatically

Usage Data. IP address, browser type and version, operating system, device identifiers, referring URL, pages or screens viewed, time and date of access, and similar diagnostic data.
Game telemetry. Match results, statistics, ratings, in-game actions, chat messages, cosmetic items used, errors and crash reports, and similar gameplay data.
Moderation signals. Information generated by our anti-cheat, anti-spam, and anti-abuse systems, including reports submitted by other players and records of warnings or enforcement actions taken against your account.

3.3 Information from third parties

Discord. As described above, when you authenticate via Discord we receive certain information from your Discord account.
Steam, Crazy Games, and other distribution platforms. When you access the Service via a third-party distribution platform, we may receive limited information from that platform (such as a platform-specific user identifier and aggregate engagement statistics) in accordance with the platform's own terms.
Service providers. We may receive information from our service providers (such as analytics or moderation tooling providers) about your interactions with the Service.

3.4 Cookies and similar technologies

We use cookies and similar tracking technologies on our website. The categories we use are:

Strictly necessary cookies. Required for authentication, security, and the basic operation of the Service. You cannot opt out of these cookies if you wish to use the Service.
Functional cookies. Remember choices you have made, such as language and display preferences.
Analytics cookies. Help us understand how the Service is used so we can improve it.
Advertising cookies. Set by our advertising partner (see Section 5.5 below).

Where required by law, we will request your consent before placing non-essential cookies. You can change your preferences at any time using the cookie controls on our website. You can also configure your browser to refuse cookies, although this may limit the functionality of the Service.

4. How We Use Your Information and Our Legal Bases

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that requires us to identify a legal basis for processing your personal information, we rely on the legal bases set out in the table below.

Purpose	Legal basis
Providing and maintaining the Service, including authentication, matchmaking, gameplay, and account management	Performance of a contract (our Terms of Service)
Operating leaderboards and publicly displaying Player IDs, display names, and gameplay statistics	Performance of a contract; our legitimate interests in operating a competitive multiplayer game
Retaining and displaying a history of recent display names to deter ban evasion, name spoofing, and impersonation	Our legitimate interests in maintaining the integrity of the Service and protecting our community
Detecting, investigating, and acting on cheating, abuse, and other breaches of our Terms of Service	Our legitimate interests in maintaining a fair and safe environment for all players; compliance with our legal obligations where applicable
Processing payments for purchases	Performance of a contract
Responding to your support requests, appeals, and other communications	Performance of a contract; our legitimate interests in supporting our users
Sending optional marketing communications about new features, events, and offers	Your consent (which you can withdraw at any time)
Operating analytics and improving the Service	Our legitimate interests in understanding how the Service is used; your consent where required by applicable cookie law
Complying with legal obligations and responding to lawful requests from authorities	Compliance with a legal obligation
Defending or asserting legal claims and protecting our rights and property	Our legitimate interests in protecting our business

Where we rely on legitimate interests, you have the right to object to that processing (see Section 9).

5. Public Profiles, Leaderboards, and Sharing

5.1 Public profiles and leaderboards

Some features of the Service are public by design. As described in Section 7 of our Terms of Service, the following information may be displayed publicly to other users and to non-users (including on the Website, in-game, on Steam, on Crazy Games, in our Discord server, and on third-party sites or applications that display OpenFront data):

Your Player ID
A display name associated with your Player ID, which may be a custom display name that you have set, your Discord username, or one or more of the names you have most recently used in the Service
Your match history, statistics, ratings, leaderboard positions, and cosmetic items in use
Any clan, team, or community affiliations you have chosen to set

We retain and display a history of recent display names in order to deter ban evasion, name spoofing, and impersonation, and to support fair play enforcement. We rely on our legitimate interests as our legal basis for this processing.

Your email address, Discord ID, IP address, payment information, and any other identifying or contact information that you have not chosen to display in-game are not made public through this feature.

If you would prefer that we display only your current name and not your historical display names, please contact us at [email protected]. We will assess such requests on a case-by-case basis and reserve the right to decline where retention of historical names is necessary for moderation, anti-evasion, or anti-impersonation purposes.

5.2 Discord

When you use our Discord bot, certain information is shared with Discord as necessary for the bot's functionality. Discord's processing of your information is governed by its own privacy policy.

5.3 Distribution platforms (Steam, Crazy Games, and others)

When you access the Service through a third-party distribution platform, that platform may collect and process information about you in accordance with its own privacy policy. We exchange limited information with these platforms as needed to authenticate you, deliver the Service, and report aggregate engagement statistics.

5.4 Payment processors

Payments for purchases made through our store are processed by Stripe, Inc. ("Stripe"). Stripe acts as an independent data controller for payment information you provide to it, in accordance with its own privacy policy. We receive only limited transaction information from Stripe and do not store full payment card details.

5.5 Advertising

Advertising on certain parts of our Service is managed by Playwire LLC ("Playwire"). Playwire and its partners may set cookies, web beacons, and similar technologies on your device, and may collect information including your IP address, device identifiers, browser information, and information about your use of the Service, in order to deliver and measure advertising. To learn more about the data Playwire collects and your choices, please see Playwire's privacy policy. Where required by law, we will obtain your consent before allowing Playwire to set non-essential cookies.

5.6 Other service providers

We use third-party service providers to help us operate the Service, including hosting and infrastructure providers, analytics providers, moderation tooling providers, email and communications providers, and similar vendors. These providers process personal information on our behalf and are contractually required to handle it in accordance with this Privacy Policy and applicable law.

5.7 Legal and safety disclosures

We may disclose your personal information where we believe in good faith that doing so is necessary to:

Comply with a legal obligation, court order, or lawful request
Enforce our Terms of Service or other agreements
Detect, prevent, or address fraud, security, or technical issues
Protect the rights, property, or safety of OpenFront, our users, or others

5.8 Business transfers

If we are involved in a merger, acquisition, reorganisation, sale of assets, financing, bankruptcy, or similar event, your personal information may be transferred to the acquiring or successor party. We will provide notice on this page before your personal information becomes subject to a different privacy policy.

5.9 With your consent

We may share your personal information for any other purpose with your consent.

6. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The typical retention periods we apply are set out below; actual retention may vary depending on the circumstances.

Category of data	Typical retention period
Account and profile information	For the life of your account, plus 12 months
Match history, statistics, and leaderboard data	For the life of your account; may be retained indefinitely in aggregated or anonymised form
Historical display names	Up to 12 months from the date the name was last used, unless a longer period is required for moderation or enforcement
Moderation records (warnings, suspensions, ban appeals correspondence)	Warnings: 24 months; suspensions and permanent bans: indefinitely for the purpose of preventing evasion
Support correspondence	24 months from last contact
Marketing consent records	For as long as your account is active, plus 24 months
Payment and tax records	As required by applicable tax law (typically 6–7 years)
Cookie consent records	12 months
Server logs and diagnostic data	Up to 90 days, except where retained longer for security investigations

7. International Data Transfers

OpenFront LLC is based in the United States. Some of our service providers are also based outside your country of residence. Your personal information may therefore be transferred to, and processed in, countries other than the country in which you are located, including countries that may not provide the same level of data protection as your home country.

Where we transfer personal information of users in the United Kingdom or the European Economic Area to countries that have not been designated as providing an adequate level of protection, we rely on appropriate safeguards as required by applicable law, including the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or another lawful transfer mechanism.

You can request further information about these safeguards by contacting us at [email protected].

8. Security

We use commercially reasonable technical and organisational measures to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, we will notify the relevant supervisory authority and, where required, affected individuals, in accordance with applicable law.

9. Your Rights

9.1 Rights available to all users

You may contact us at any time at [email protected] to:

Request access to the personal information we hold about you
Request that we correct inaccurate or incomplete information
Request that we delete your account and associated information
Withdraw your consent where we rely on it as our legal basis

Please note that we may need to retain certain information where we have a legal obligation or other lawful basis to do so (for example, to maintain enforcement records to prevent ban evasion).

9.2 Additional rights for users in the UK and the European Economic Area

If you are located in the United Kingdom or the European Economic Area, you have the following rights under the UK GDPR or EU GDPR (as applicable):

Right of access. To obtain a copy of the personal information we hold about you.
Right to rectification. To have inaccurate information corrected and incomplete information completed.
Right to erasure. To have your personal information deleted in certain circumstances.
Right to restriction of processing. To request that we limit how we use your information in certain circumstances.
Right to data portability. To receive your personal information in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller, where technically feasible.
Right to object. To object to our processing of your personal information where we rely on legitimate interests, including profiling for those purposes; and to object at any time to processing of your personal information for direct marketing.
Right to withdraw consent. Where we rely on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Right to lodge a complaint. You have the right to lodge a complaint with a data protection supervisory authority. In the UK this is the Information Commissioner's Office (ico.org.uk); in the EU this is the supervisory authority in your country of residence.

9.3 Additional rights for California residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"):

Right to know. To request information about the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to delete. To request that we delete personal information we have collected from you, subject to certain exceptions.
Right to correct. To request that we correct inaccurate personal information we hold about you.
Right to opt out of sale or sharing. We do not sell your personal information for money. We may, however, share certain information with our advertising partner (Playwire) in ways that could be considered "sharing" for cross-context behavioural advertising under the CCPA. You can opt out of this sharing using the cookie controls on our website.
Right to limit use of sensitive personal information. We do not use sensitive personal information for purposes that require offering this right under the CCPA.
Right to non-discrimination. We will not discriminate against you for exercising any of your rights under the CCPA.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before responding. You may also designate an authorised agent to make a request on your behalf.

10. Automated Decision-Making

Some processes within the Service involve a degree of automated decision-making, including:

Anti-cheat and anti-abuse detection. We use automated systems to identify suspected cheating, exploit use, spam, and other breaches of our Terms of Service.
Matchmaking and rating. We use automated systems to match players into games and to calculate ratings and leaderboard positions.
Display name screening. We use automated systems to screen display names against a list of prohibited terms.

Decisions with significant consequences for you — in particular, permanent account bans for serious or repeated breaches — are subject to human review where you appeal an enforcement action in accordance with Section 6.9 of our Terms of Service. If you believe an enforcement action against your account was the result of solely automated processing and you wish to request human review, please contact us at [email protected].

11. Children's Privacy

You must be at least 13 years old to use our Service, or at least 16 years old if you are a resident of the European Economic Area, the United Kingdom, or another jurisdiction that requires a higher minimum age for the processing of personal data, unless local law provides for a lower age of digital consent.

We do not knowingly collect personal information from anyone below the applicable minimum age. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a user below the applicable minimum age, we will take reasonable steps to delete that information and terminate the account.

12. Third-Party Links

Our Service may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policy of every site and service you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice, which may include posting a notice on the Service, updating the "Last Updated" date at the top of this Privacy Policy, or, where appropriate, contacting you by email. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, you can contact us at:

General privacy enquiries: [email protected]
Legal enquiries: [email protected]

OpenFront LLC
c/o Northwest Registered Agent, Inc.
2108 N Street, Suite N
Sacramento, CA 95816, United States